Something not working, or not making sense? Write to us and a human will answer. We aim to reply within two business days.
Contact us
Email: [email protected]
We read every message. Include your car's make, model and year, and what you were doing when it went wrong — it usually saves a round of questions.
Common answers
How do I cancel my subscription?
Subscriptions are managed by the App Store or Google Play. Open your store's
subscription settings to cancel — cancelling stops future charges.
How do I get a refund?
Refunds are handled by the store you bought from. If you are an EU or UK consumer,
see the withdrawal section of our Terms of Service.
How do I delete my account?
Use the delete-account page. It removes
your account and your cars.
Ordo has no data for my car — is it broken?
No. Coverage varies by car, and the app's logging, costs and reminders work regardless.
Cars people ask about move up the list of what we add next.
Account & data
Who we are
Botop Ltd. (EOOD) · EIK 208850878
18 Shipchenski Prohod Blvd., Block A, Floor 3, Sofia 1113, Bulgaria